It helps individuals:
- understand how emotions affect behaviour at work
- manage emotions and behaviours at work
- understand their impact on colleagues and customers
- grow the ability to build and maintain strong interpersonal connections
- connect with others, display empathy and understanding
- gauge situations and people around them and respond appropriately
- deal with challenging interactions positively
- build resilience
- accept and positively respond to change
- understand and navigate organisations
It helps leaders:
- manage interactions with their team
- understand their team
- improve team working and dynamics
- resolve conflict to mutual gain
- develop strategies to influence an agenda
- improve their ability to lead and manage change
- realise the full potential of their team
- create psychological safety for their team
- make their team feel valued
- build empathy
It helps teams:
- improve communication
- create trust
- share ideas collaboratively
- build commitment to achieve goals
- enjoy mutual respect
- engender loyalty and collective responsibility
- enable successful teamwork
- succeed
It helps organisations:
- improve employee satisfaction
- increase retention
- attract talent
- improve productivity
- increase market share
- thrive